Farer – Positive Customer Service Story

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I bought a Farer Discovery 36mm in red awhile back. I mentioned that early in a Tarriffs posting (TLDR, they paid any tariffs.) It arrived but I was on a 1 month bird watching trip. So it sat in my shipping center all month long. I was very excited to pick up and, wait….

It didn't work. I wound it, I rotated it gently, nothing. I contacted them and they were surprised, since they check all watches when they leave England.

The asked for a photo of the movement which I sent and they asked…

Farer – Positive Customer Service Story

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