TZ-UK Forums TZ-UK Forums FrontierGibberish
Read all the advice, heard all the stories. Finally failed to listen.
Bought a Breitling for Bentley Supersports, the automotive version of the B55 Exospace. Traded for it, plus cash their way.
After a long process it arrives. It’s faulty. It’s impossible to set the analogue hands to the right time and the key sign something’s very wrong comes when you select one of the many functions, at which point those hands are supposed to “park” themselves at 14.45 or 21.15 – in other words horizontally across the dial so as not to obscure the function windows. They don’t, they park themselves in random places. No amount of using the four ways of setting/resetting them works.
So begins a hideous process involving 28 minutes on hold, being cut off, having to call sales as support don’t answer the phone and when you do get hold of someone, they have no clue whatsoever about watches. Days of this.
Highlight was when they said they couldn’t agree to anything until their “watch-maker” had looked at it and tried to undertake a repair. Interesting, I said; where did he or she get their degree in advanced electronic engineering? What?, they say. It’s a quartz electronic movement, I say; if they’re faulty Breitling fish them out, bin them and replace them. Turns out their sales guy didn’t know it wasn’t mechanical.
Anyway – very long story short, it’s finally returned for a refund, but lost track of the number of calls and chases. Nobody I spoke to knew anything at all about watches – could have been selling bathrooms. Probably now are.
Described by a fellow forummer years ago as “the Car Supermarket of watch sellers”. I’d say that’s generous, as those folk probably know what a car is.
Lesson learned (finally).
Bought a Breitling for Bentley Supersports, the automotive version of the B55 Exospace. Traded for it, plus cash their way.
After a long process it arrives. It’s faulty. It’s impossible to set the analogue hands to the right time and the key sign something’s very wrong comes when you select one of the many functions, at which point those hands are supposed to “park” themselves at 14.45 or 21.15 – in other words horizontally across the dial so as not to obscure the function windows. They don’t, they park themselves in random places. No amount of using the four ways of setting/resetting them works.
So begins a hideous process involving 28 minutes on hold, being cut off, having to call sales as support don’t answer the phone and when you do get hold of someone, they have no clue whatsoever about watches. Days of this.
Highlight was when they said they couldn’t agree to anything until their “watch-maker” had looked at it and tried to undertake a repair. Interesting, I said; where did he or she get their degree in advanced electronic engineering? What?, they say. It’s a quartz electronic movement, I say; if they’re faulty Breitling fish them out, bin them and replace them. Turns out their sales guy didn’t know it wasn’t mechanical.
Anyway – very long story short, it’s finally returned for a refund, but lost track of the number of calls and chases. Nobody I spoke to knew anything at all about watches – could have been selling bathrooms. Probably now are.
Described by a fellow forummer years ago as “the Car Supermarket of watch sellers”. I’d say that’s generous, as those folk probably know what a car is.
Lesson learned (finally).
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