[serious question]: Is the term ‘aggressive polishing’ considered offensive and inflammatory in the watch repair world?

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Hi everyone, first time poster and long time casual watch-enjoyer here.

I wanted to share a puzzling experience with a local Canadian service shop recently and I'm hoping to get some perspective about how certain terminologies are perceived in the industry.

A few weeks ago, I brought my Nomos in to the local shop/Nomos AD for a service quote (almost-10-year watch anniversary that unfortunately coincided with a broken main spring). The quote came back after three weeks wait. In the…

[serious question]: Is the term 'aggressive polishing' considered offensive and inflammatory in the watch repair world?

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