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I used to send my watches to Seiko Service Center in NJ for repair and not only did I get a prompt email response, calling them would usually find someone polite and courteous on the other line.
I recently sent in a watch and not only did it take them a whole month to address that they even received my watch (and now quoting an additional 6 weeks at least for the "work") but they screwed up my email address, and also calling them for any updates results in a lukewarm at best, but usually a…
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