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Hello,
I think a Swatch Group service center inside a Longines store behaved inappropriately, but I want to check whether I am just making a fuss – something I would have to accept if I choose to use mechanical or automatic watches.
Problems with the service center:
- Weird diagnosis and judgment of the problem reported by the customer.
- The view that the crown occasionally popping out on its own does not affect usage.
- Refusal to take responsibility after a potential…
To report to Swatch or not – dealing with an intermittent problem
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