Sigh, no one cares about the customer experience anymore

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Ordered a strap from Graham Watches. Wasn't thinking that it would come without the curved spring bars nor a clasp. Especially for the price. Nothing indicated I was going to get a strap that's too short and without any hardware. Am I just dumb? They tout it as a being for the type of watch I have but it's not the same size as the stock strap at all. They won't respond to me.

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The reason for the title is that I'm also having an issue with a batch of…

Sigh, no one cares about the customer experience anymore

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