Our Reviews

Great service. Super fast and easy. Always quality service!

Great experience - Russ & Tarlan were very accommodative and reasonable price. Thank you!

Tarlan and Russ were very helpful thanks to fix my Patek Phillipe

Russ did a fantastic job on my Blancpain He repaired and refurbished it better then new Highly Recommend. Thanks guys

Russ did an incredible job on both the repair and the polishing! Everything was completed in a timely manner. This is the place to bring your watch!

Ros was so kind and so helpful! He didn’t charge us to adjust our watch. He takes care of my whole family’s watches!! Highly recommend!!

Great job, Tarlan and Russ did my Rolex and Louis Vuitton.

Highly recommend!!!

I had a great experience getting my Omega 1962 repaired. It was done fast and very professional. Rostislav was fantastic

Great experience of watch service shop. Russ is awesome. I came to have my Rolex Precision Datejust repaired. The stem/crown went off. He was able to fix it.

Ross gave outstanding service and helped me resize my new watch free of charge, Highly recommend!

Wonderful service!

Exceptional Rolex Repair Service! I recently brought my Rolex to RK Watch Service for repair, and I couldn’t be happier with the service I received. From start to finish, the experience was flawless. The staff was incredibly knowledgeable and professional. They took the time to explain the issues with my watch in detail and provided an accurate estimate for the repair. Their expertise and genuine care for my timepiece gave me complete confidence in their abilities. When I got my Rolex back, it looked and performed as if it were brand new. The precision of their work was astounding. They not only resolved the mechanical issues but also polished it to perfection, restoring its original brilliance. The turnaround time was faster than I expected, and their pricing was very reasonable for the level of service provided. It’s clear that RK takes great pride in their craft and treats every watch with the utmost care. I highly recommend them to anyone looking for reliable, top-notch watch repair services. They’ve earned my trust and loyalty, and I’ll be returning for any future needs. Five stars all the way!

Love this place. They serviced my vintage Tiffany piece and my vintage breitling piece. Watches work great. They have also helped me size my modern Rolex pieces. Very knowledgeable experts. I will be a life long customer.

Great service with my Rolex sub he did a great job !!!

This shop is great! They only use quality parts & components. Absolutely have a vast knowledge of all types of time pieces. Fast & fair. I highly recommend RK Watch Service, whether your piece is high end or a budget one. Support local and family owned Businesses like this one!

This shop is great! They only use quality parts & components. Absolutely have a vast knowledge of all types of time pieces. Fast & fair. I highly recommend RK Watch Service, whether your piece is high end or a budget one. Support local and family owned Businesses like this one!

I had my PRX polished by Russ and it was a great experience all around. He was very responsive on the phone and accommodating as well. He has great knowledge of watches and I highly recommend RK for any watch related services, thank you!

Long successful history working with RK Watch in all manner of quirky repairs. The team is friendly, quick, and competent. Highest endorsement.

I have been bringing my watches here for a few years for a typical battery replacement. The owner is incredibly friendly and always get the job done in a speedy fashion. I like how the cost of any service here is very affordable. I will continue to bring in more watches here, and I will absolutely spread the word about this business. All the 5 star reviews definitely speak volumes with how this owner cares about his business.

Great please they fix my Rolex AP and match more over 20 years the best shop in Chicago land area

Highly recommend! Great service, amazing job on restoration older models! RK watch service is the best place in North Chicago Suburbs.

Ros did wonderful job on my 1968 Tudor. Highly recommend!

I highly recommend the RK watch service because of the fast service and good technical skills.

Russ is awesome! Great guy, great work! Quick and reasonable!! Robert

Best in the business

Russ did a great job on my watch Rolex

Very professional great service my 10 years old omega seamaster look and work like new again Thanks

Fix my breitling without a problem and fast

Rostislav repaired my 1970’s Nivada Antarctic watch with a Zodiac movement in less than two weeks. It is working better than ever and I would bring another vintage watch to him if it needed servicing.

Excellent service for two Seiko automatics, one of which needed a complete overhaul.

The team at RK watch did an outstanding job with a restoration project I had brought to them. I had my father’s watch,and having grown up on a farm,my mother would often carry it when driving a tractor. Back in the mid 1960’s,she was carrying the watch when it fell out of her pocket and into the field,where it remained for several years. The watch resurfaced during soil preparation a few years later and was still working! Fast forward to 2024,when I came into ownership of the watch,it was no longer in working condition. RK watch took on this sentimental project and provided exceptional results!! The watch now operates and looks practically new!! It means a lot to me and my mother that the watch has been restored meticulously and will continue to carry on!! I highly recommend RK Watch for any of your needs, you certainly will not be disappointed.

Very nice and helpful people!

Very Knowledgeable, excellent service!!

Russ is great. Took great care of my Rolex sub and did immaculate work. Will definitely return!

This is a one stop shop for watch repairs! Great customer service, knowledge of watches and honest pricing. Russ is truly an amazing person! I will definitely be coming back with any watch repair/service!

I’ve been bringing my watches to Russ for years now. Never ever been disappointed!! He takes time on particular pieces, and quickly turns around others that are more straight forward. Among many other automatic watches, He has fixed my 2 APs and a Rolex I had. I just sent him what I would call my grail time piece just this last week. Yes, I trust him that much!! If you’re getting anything shy of excellent service elsewhere or just need a great referral so you can end your search, contact RK watches!!! Here’s some pics of the things he’s repaired or “saved” for me over time

This shop is the best I brought them Patek Rolex A/P and match more they alway help me The best place in Chicago land area

Excellent services maintenance and repair to my Rolex date just as well as polishing looks amazing and operating perfectly. Great services!

Knowledgeable with a sharp attention to detail. The service was quick and precise. Would recommend in the future.

Paying for a good service means to me that once it's paid for I NEVER have to worry about that issue ever again. If u want it done right and know for a fact that you never have to worry about having the same problem u had with the watch that matters to you... RK WARCH SERVICE is the place to go to!!! Russ (the owner) was great, honest, and his service was marked by efficiency and punctuality. I was impressed by his commitment to go the extra mile. Thanks again for your patience🙂

Ros is a wonderful watch repair smith. He has worked on my Bulgari Serpenti and Rolex watches and done a wonderful job. I can always count on him for expedient, same day services for smaller repairs as well.

I came to RK to get my watch band adjusted. He made sure to measure and adjust as he worked. Awesome work, in and out in a couple of minutes.

Fast and reliable service. He adjusted my daughters watch band in no time. Highly recommend!

HORRIBLE! RIP OFF! I took my $35 watch in for a new battery. Left it and came back a couple of hours later to a $55 charge! They said they cleaned it, and 'pressure tested' it........even though I didn't ask for anything but a new battery and they never called me to ask if I wanted it. I could have bought a new watch and saved $20! BEWARE AND GO SOMEWHERE ELSE! I would give zero stars if that was an option! BAD BAD BAD!

I just picked up my vintage omega and movado from RK watch service. I was recommended to go here by a friend and Russ made me feel comfortable right away. My omega wouldn’t wind and it had an old calendar that needed replacing. Russ was able to figure out the problem and called me before performing any services to make sure the price point was okay and I knew exactly what he was doing. I will definitely come back here. Russ was very open, transparent, and communicative with me throughout the process. Thank you!

Russ is the best! Hands down the best watch repair service I have ever done business with. My boss's watch had the crown fall out and he was able to fix the problem within a couple of days. He has a beautiful shop outfitted with state of the art equipment. I highly recommend his services for all of your watch repair and maintenance needs.

Brought in my Mido Ocean Star as it was running very slow, like 5-8 minutes a week. Russ spent some time working on and I have now had it for 3 weeks, and its crazy, it is so accurate, perfect time, not one minute fast or slow. Thanks Russ!!

Great service the best shop in Chicago land are I wood recommend to everyone I know Thanks Russ

As always, perfect service and delivery on time! This is my go-to place for any watch-related work.

Very friendly, quick, and knowledgable! Highly recommend for any watch needs!

Did a really good job resizing watch and minor repairs gladly would come back they did a wonderful job thanks

I had an oversized watch, I gave the watch to him and without any words, he fixed it in less than 5 minutes. Very experienced to say the least as he knew exactly what size to change it to. I Will definitely recommend to others for a quick watch/size fix and will be coming back here again.

Looking for a professional who would be willing to take some scratches out of the case on my timepiece. Many didn’t want to touch it by Russ safely made it happen. I’ll be returning again for any repair needs.

Super clean job on my Rolex Datejust. Super honest guy who’ll take care of your top end or quartz watches.

Fast & reliable servicing for watches at a good price

Russ is a master of his craft. Before learning of Russ’s shop, I had taken both of my watches—a Datejust and Speedmaster—to another place just down the street, and have always had to come back because they never serviced/fixed these watches correctly the first time. Not with Russ. The Speedmaster has been serviced and fixed (mainspring replaced), and the Datejust serviced. I’ve had no problems ever since Russ had these in his hands. Great guy and great service all around.

Good service with care. Rolex bezel restoration with amazing results.

The service is wonderful! I have visited this shop multiple times every time with different timepiece. Every time, the employees were able to identify the problem very quickly and fixed my watch in a very fast period of time. I highly recommend you to use this service for your next watch repairs!

Exceptional service. I found Russ from reading other great reviews. I couldn’t say enough good things about RK watch service. Russ took care of my Rolex in a timely manner. Don’t hesitate driving the extra distance.