Terry.jackson, Author at RK Watch Service https://rkwatchservice.com/author/terry-jackson/ Watch Repair & Restoration Service Thu, 09 Oct 2025 00:25:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://rkwatchservice.com/wp-content/uploads/2024/03/cropped-RK-Watch-Service-Logo-Chicago-Watch-Repair-Web-32x32.png Terry.jackson, Author at RK Watch Service https://rkwatchservice.com/author/terry-jackson/ 32 32 Disappointed with Omega QC and Swatch Group Support – Misaligned Hands Brushed Off https://rkwatchservice.com/disappointed-with-omega-qc-and-swatch-group-support-misaligned-hands-brushed-off/ Sat, 04 Oct 2025 20:18:45 +0000 https://www.watchuseek.com/threads/disappointed-with-omega-qc-and-swatch-group-support-%E2%80%93-misaligned-hands-brushed-off.5645065/ Watch Repair & Restoration Services in Northbrook & North Chicago Suburbs. Contact us for a free estimate at 224-213-7371. Learn more from our news blog.
RK Watch Service - Watch Repair & Restoration Service
Terry.jackson

Hey everyone,

Just wanted to share my recent experience with Swatch Group customer service regarding a misaligned hand on my Omega. I’m posting this because I believe others should be aware of the standards (or lack thereof) that Swatch/Omega appears ...

The post Disappointed with Omega QC and Swatch Group Support – Misaligned Hands Brushed Off appeared first on RK Watch Service.

]]> Watch Repair & Restoration Services in Northbrook & North Chicago Suburbs. Contact us for a free estimate at 224-213-7371. Learn more from our news blog.
RK Watch Service - Watch Repair & Restoration Service
Terry.jackson

WatchUSeek Watch Forums WatchUSeek Watch Forums

Hey everyone,

Just wanted to share my recent experience with Swatch Group customer service regarding a misaligned hand on my Omega. I’m posting this because I believe others should be aware of the standards (or lack thereof) that Swatch/Omega appears to consider acceptable—and how they handle legitimate concerns from paying customers.

The Issue:

I noticed that one of the hands on my Omega Speedmaster Pro was visibly misaligned. I took photos and contacted Swatch…

Disappointed with Omega QC and Swatch Group Support – Misaligned Hands Brushed Off

text

The post Disappointed with Omega QC and Swatch Group Support – Misaligned Hands Brushed Off appeared first on RK Watch Service.

]]>