I placed an order earlier this month and they sent me the tracking number, but it was never shipped. It's been 15 days now since I got the tracking number. A few emails to them have gone unanswered and even one sent to WatchWAY, their sister company. Weird because I placed a small order with Tiktox in July and I received it. I also placed a small order with WatchWAY at the same time as the second Tiktox order and I received that. Both of those were shipped on the same day.