Help Please! – Stem Falls Out of Citizen Skyhawk AT Blue Angels JY8078-52L with U680-S115701 on the case back

Hello to all,

The stem has pulled out of my JY8078-52L U680-S115701 Skyhawk.

I opened the watch and gently pushed the stem back in all the way. Sometimes I can pull it out slowly to the 1st click and rotate the mode dial, but when I go to the 2nd position it will fall out completely.

I tried to gently push a pin into the designated hole that “releases” the stem, while inserting the stem, but it doesn’t do anything and I can’t feel it moving at all.

Any help would be greatly appreciated.

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