As a long time member here at WUS and supporter of micro brands, I bought the first release of the Dan Henry 1963 in 2017. Fast forward to a month ago when the domed mineral crystal cracked. I contacted Dan to get the measurements on the original crystal and he offered me a replacement case and sapphire crystal at a bargain cost. Unbelievable! 8 years after purchase and now the watch is back on the wrist with a very affordable upgrade. I cannot thank Dan enough for the service and no I was…

Customer Service from Dan Henry – Micro brand service stories